Privacy Policy
Sanguine Electric values your privacy and is committed to protecting your personal information.
At Sanguine Electric ("we," "us," "our"), we are dedicated to maintaining your trust by protecting your personal data. This Privacy Policy outlines how we collect, use, protect, and share your information—including through our website and SMS/Text Messaging services.
1. Information We Collect
We may collect the following types of information when you interact with our website, schedule a service, or opt in to receive messages:
Personal Information: Name, phone number, email address, and billing/payment information.
Service & Appointment Details: Scheduled services, service history, and any special requests you may provide.
Website & Usage Data: Information such as your IP address, browser type, device data, pages visited, and cookies.
2. SMS/Text Messaging Consent
If you opt-in to receive SMS/Text messages from Sanguine Electric:
We collect your mobile number and your consent to receive text communications.
You agree to receive recurring automated texts such as appointment reminders, service updates, or promotional offers.
Consent is not required to make a purchase. Message frequency may vary. Standard message and data rates may apply.
You can opt out at any time by replying STOP or OUT to any message.
3. How We Use Your Information
We use the information we collect to:
Schedule and manage your electrical services.
Send appointment reminders, service updates, and promotional messages (with your consent).
Communicate with you and respond to your questions.
Improve our website, services, and overall customer experience.
4. Information Sharing
No mobile information will be shared with third parties or affiliates for marketing/promotional use. We may share your information with subcontractors or partners solely for support services, such as appointment management or customer support.
Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Data Security
We use industry-standard security protocols to safeguard your information from unauthorized access, disclosure, or misuse. All payment transactions are processed securely—we do not store full credit card information.
6. Your Privacy Choices & Rights
SMS/Text Messaging: You may opt out at any time by replying STOP or OUT.
Email Promotions: You may unsubscribe from promotional emails using the "unsubscribe" link at the bottom of any message.
Data Requests: You can request access, updates, or deletion of your data.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and collect analytics data. You may manage your cookie settings in your browser. Disabling cookies may limit website functionality.
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with the date of revision. By continuing to use our website or services, you acknowledge and accept these changes.