Terms & Conditions

1. Introduction

Welcome to Sanguine Electric. By using our website, booking services, or receiving electrical work from us, you agree to the following Terms of Service. Please take a moment to read them carefully.

2. Appointments and Cancellations

We recommend booking your appointments in advance to ensure availability. If you need to cancel or reschedule, please do so at least 24 hours prior to your scheduled time to avoid a cancellation fee. Late arrivals may result in a shortened service or the need to reschedule, depending on availability.

3. Pricing and Payments

Prices for services are subject to change at any time without notice. All services must be paid in full upon completion. We accept cash, major credit and debit cards, and electronic payment options. For commercial accounts, invoicing may be available upon approval.

4. Promotions and Discounts

From time to time, we may offer promotions or discounts. These offers are typically time-limited and cannot be combined unless clearly stated otherwise. All offers must be mentioned when scheduling your appointment and cannot be exchanged for cash.

5. Health, Safety, and Accessibility

Please let us know about any electrical hazards or health concerns at your property before service begins. We prioritize safety and ensure our technicians follow strict protocols during every service. Our team strives to provide reliable service that is accessible to all clients.

6. Satisfaction Policy

Customer satisfaction is a top priority. If you are not satisfied with the service you received, please notify us within 24 hours of your appointment. While we do not offer refunds on services rendered, we may offer adjustments or corrections at our discretion.

7. Liability

Sanguine Electric is not responsible for issues arising from pre-existing electrical problems or undisclosed hazards. We are not liable for any damage resulting from concealed wiring or other hidden structural issues. Clients are responsible for providing safe and clear access to all service areas.

8. SMS/Text Messaging Terms

By opting in to our text messaging services, you agree to receive automated messages including appointment reminders, service notifications, and promotional content. Message frequency may vary, and standard message and data rates may apply. You may opt out at any time by replying STOP or OUT.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updates will be posted on our website. Continued use of our services after such changes indicates your acceptance of the updated terms.